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  1. #1
    Join Date
    Jan 2002
    Location
    On my bike
    Posts
    2,505

    Question Have You ordered from Sierra Trading Post?

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    They have a great deal on leather Ameribags - 50% off. I don't want to get stuck with a "second" that falls apart in six months. It's possible that this closeout is on colors that they're discontinuing, but it's hard to know. I'd rather pay full price than deal with the hassle. Any experience out there with them?

    BTW - if you've never tried these handbags, they're fantastic. I took one to NYC. You can load that sucker up & it seems very light. There is a hook on the inside & I bought the mini-ameribag & hooked it inside. I put my money & I.D. in there. That way, when I opened the purse, it was securely fastened inside. Now, if I'm dashing into the grocery store, I can unhook the little purse & have my money, credit cards, etc. right there. Jeez, I sound like a commercial.
    To train a dog, you must be more interesting than dirt.

    Trek Project One
    Trek FX 7.4 Hybrid

  2. #2
    Join Date
    Feb 2006
    Location
    San Antonio, TX
    Posts
    2,024
    My experience with them is quite good. If they are seconds, they usually say seconds (for example, they usually have smartwool socks that are marked as seconds). If they don't say they are seconds, they are usually just old stock. For example, the shebeest jerseys, etc. are usually marked 2006 or 2007, but are perfect otherwise. They are also great about returns if you are not satisfied.

  3. #3
    Join Date
    Sep 2008
    Posts
    2,545
    I've always been pleased with Sierra Trading Post's products and service.

    Pam

  4. #4
    Join Date
    Oct 2007
    Location
    Virginia's Blue Ridge
    Posts
    500
    +1 on positive experience with STP. I've never had a problem. And their return process is a breeze if something doesn't fit or you change your mind.

  5. #5
    Join Date
    Jun 2008
    Location
    Michigan
    Posts
    865
    I've always had very good customer service from them-even when I waited a long time to return something.

  6. #6
    Join Date
    Feb 2008
    Location
    San Antonio, TX
    Posts
    755
    I've been buying various things from them for years and have never had a problem.

  7. #7
    Join Date
    Jul 2006
    Location
    MD suburb of Washington, DC
    Posts
    1,832
    And if you buy enough, you get to be a preferred customer (or something) and they send you coupons all the time. Don't ask me how I know this.

  8. #8
    Jolt is offline Dodging the potholes...
    Join Date
    May 2007
    Location
    Southern Maine
    Posts
    1,668
    I've ordered from STP quite a few times and always had a good experience. They have some great deals (if you like wool, check them out for Icebreaker tees at very reasonable prices--they have them fairly often).
    2011 Surly LHT
    1995 Trek 830

  9. #9
    Join Date
    Dec 2007
    Posts
    1,333
    as with any American company, shipping to Canada's horrendous, but otherwise the products are good. I've picked up some great Icebreaker stuff.

    One thing to possibly keep in mind is that when you return stuff, they deduct the shipping off your credit instead of you paying for the return at the post office. And it's a flat rate of $6 or $7, so when I returned a pair of gloves worth about $10, I ended up with like a $2 refund.

  10. #10
    Join Date
    Nov 2002
    Location
    the dry side
    Posts
    4,365
    Lucky you i have never gotten a shipping refund on a return, is that a Canadian thing or did you just put up a fuss?

  11. #11
    Join Date
    Aug 2008
    Posts
    2,841
    That's only if you use their prepaid mailing label... I think it's $6 or something like that if you use that label to send things back and they do write that in tiny print on the label... However, you can send back as much as you want for that $6, I used to combine several orders of returns to them.

    I haven't ordered from them in an awful long time.

    But they do take returns without any problem, no matter how long it's been - and they do always have coupons.

    If you go to fatwallet.com, and do a search for something like official sierra trading post coupon thread, people post all the coupons. retailmenot.com may have them posted as well.

    fatwallet.com gives cashback if you click through them to buy on sierra, and probably bing live (microsoft live) cashback does as well.

  12. #12
    Join Date
    Apr 2009
    Posts
    273
    I've ordered lost of stuff from Sierra, have never had to return a thing.
    By charity, goodness, restraint, and self-control men and woman alike can store up a well-hidden treasure -- a treasure which cannot be given to others and which robbers cannot steal. A wise person should do good. That is the treasure that cannot be lost.
    - Khuddhaka Patha

    The word of God comes down to man as rain to soil, and the result is mud, not clear water
    - The Sufi Junayd



  13. #13
    Join Date
    Jul 2003
    Location
    Traveling Nomad
    Posts
    6,763
    +1 on good experiences with STP!

    Even bought the running top I'm wearing in my avi there.
    Emily

    2011 Jamis Dakar XC "Toto" - Selle Italia Ldy Gel Flow
    2007 Trek Pilot 5.0 WSD "Gloria" - Selle Italia Diva Gel Flow
    2004 Bike Friday Petite Pocket Crusoe - Selle Italia Diva Gel Flow

  14. #14
    Join Date
    Nov 2002
    Location
    Norwood, MA
    Posts
    484
    +1, I once got Ortlieb front panniers, $30 for the pair. Ortlieb was changing their style.

  15. #15
    Join Date
    Apr 2005
    Location
    West Milwaukee
    Posts
    281
    Love them.

    It's one of my favorite places to order from. Great prices and quick shipping.

 

 

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