I did buy a bike from Performance once. It was mainly because they are the only Fuji dealer around and I was looking specifically for one - they were among the first to offer 44cm bikes with 700c wheels and had the shortest top tube available at the time.
I was very happy with the bike and it was a good value. The customer service was very good. They special ordered my size with no obligations and got it quite quickly. The build was so-so. Performance doesn't necessarily attract the most competent mechanics. Everything functioned, but they did odd things like put the hoods way up high rather than flat, then looks askew at me when I wanted them moved..... Performance doesn't generally do fits - at least not around here, but then neither did the LBS where I got my much pricier race bike... to tell the truth that was OK with me, as I don't think they really know the first thing about it. They tried to talk me into a bigger bike - trust me I know I need a 44....
Beware - though they have a reputation for being cheap, Performance is not necessarily less expensive, so don't assume that you are getting a good deal just because you order it from them. I just got a pair of Speedplay pedals at one of our LBS's that were $20 less than online from Performance.



Reply With Quote