Thanks missliz -- you'd think the LBS could figure this one out after selling so many clipless systems! The guys that sold me my Looks couldn't stop going on about wonderful Look was (and it may be for the right size person). When I took mine back, one of the older mechanic guys told me not to worry, I wasn't the first person to say they couldn't get them unclipped. I'm only 5'3.5" and wear a 6.5 to 7 shoe.

I just wonder how many smaller women have been deterred from cycling or a clipless system due to falling out of those things -- I'm a little touched in the head so I just kept getting back on -- but I'm sure there are plenty who say no way!

Anyway, tell Adam many thanks! I'll send him an email.