It sounds like the fit doesn't fit!
I'd talk to the manager of the shop. I know they probably don't want that bike back, but it sounds like they fit the bike to your legs and neglected the fact that you have a shorter torso and now you're overstretched.
Good luck.



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. That's not in any way to minimize the suggestion to have your fit looked at, I think that's definitely a wise idea, but it may be partly a bike fit issue and partly a conditioning/riding habits/form issue.
. Enjoy your new ride!
