Thanks so much for all of the advice. There is such a wealth of information on this forum. I am learning so much!

This afternoon I went to the bike shop to see what could be done with my bike. The salesman who sold me the bike was on vacation so the manager helped me. I was so apprehensive, but the service I received exceeded my expectations!

The manager is very knowledgable about WSD and immediately knew what the problem was. He told me not to worry that he would make it right, and he did! He definitely thought I needed to be on a WSD and started getting them down for me to test ride. What a huge difference!

I ended up exchanging the Allez for a Dolce. I have to give props to Richardson Bike Mart in the Dallas area for great customer service. The manager was awesome! The exchange was painfree and I can't wait to ride my bike tomorrow!

Thanks again,

Kat