AA has done some fantastic things. This whole past winter, one of their gates at SeaTac (Seattle) was decorated and I finally found out why:
http://www.thenewstribune.com/news/l...ry/569833.html
While I realize that all companies donate time and services for various charities and causes, their employees put a LOT of work into this and they really made this little bit of the airport turn into a castle. I kept wanting to take a picture of it each time I walked by but I didn't...it was really very stunning, much more than how it looks online from news stories.
I'm glad you had a good experience. They are The Competition but I think right now all us airline types need to stick together and support each other. It's really great to see positive experiences and kudos.
Claudia, all of us really appreciate people in the armed forcesI know our agents will do anything to try to upgrade service people or they will at least try to make their trip be more pleasant. That is excellent to hear we're not the only ones.



I know our agents will do anything to try to upgrade service people or they will at least try to make their trip be more pleasant. That is excellent to hear we're not the only ones.
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