I've used TurboTax for at least 10 years and never had a problem. I do buy the premier package because we have rental property. But, the cost of the program is the same as hiring someone to do it, so it is deductible. If you don't have any specific circumstances that require it, the free online version works fine, too.
My 15 yo had income last year, and paid in $2.49 in taxes, so we used the free program on the IRS website (1040EZ) back in February (mostly a civics lesson!). Today it occurred to me that he had not received a check for his refund. So when I mentioned it he said, "I got an email from them." What did it say? "I don't know, I didn't read it." 
The civics lesson is NEVER IGNORE THE IRS! lol.
Karen
~~~~~~~~~~~~~~~~~~~~~~~~~~
insidious ungovernable cardboard