I ordered by SI Diva from Nahbar. They will take stuff back up to year I think the sales slip says.
http://www.nashbar.com/bikes/Product...2_198647_-1___
OK, if you ride the saddle 50miles in the rain, you might have a questionable return. Common sense applies of course.
I had a big rant typed out about your lbs experience. I feel your pain. I retracted my seething bile. I think in short, if the shop can work out what you need for options, fine. If they can't, then get what you need in a manner that works for you.



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