good place to order a selle italia saddle?

[Grits]

Lori,
I hate to say it, but an attitude like that can make an LBS not want to help you.
WHen you show up with a bike that you bought there but new parts on it that you got elsewhere, they usually feel hurt. And that hurt can turn into not wanting to help you.

Evil circle these actions are..

I don't understand why expecting decent customer service from a LBS means I have an attitude.

I have not been pleased enough with their customer service in the past to ask them to order something they do not usually stock.