good place to order a selle italia saddle?

[tctrek]

You can try Performance Bike. http://www.performancebike.com/help/returns.cfm

I've always had good luck with them and they are one of the most reliable online sites for bicycle items.

[Zen]

I think a lot of people don't realize you can order stuff through the LBS and it ends up being the same price as online when you factor in shipping charges.

SUPPORT YOUR LOCAL BIKE SHOP!!!

[Grits]

Unfortunately, my LBS has not been very helpful in the past and does a very poor job of helping women riders in particular. I tried at first to take my business to them, but was disappointed. They got good money when I bought my bike, and I will certainly go to them for maintenance and parts, but for other items I try TE first and then look elsewhere when TE doesn't carry it.

[ehirsch83]

Lori,
I hate to say it, but an attitude like that can make an LBS not want to help you.
WHen you show up with a bike that you bought there but new parts on it that you got elsewhere, they usually feel hurt. And that hurt can turn into not wanting to help you.

Evil circle these actions are..

[Grits]

Lori,
I hate to say it, but an attitude like that can make an LBS not want to help you.
WHen you show up with a bike that you bought there but new parts on it that you got elsewhere, they usually feel hurt. And that hurt can turn into not wanting to help you.

Evil circle these actions are..

I don't understand why expecting decent customer service from a LBS means I have an attitude.

I have not been pleased enough with their customer service in the past to ask them to order something they do not usually stock.

[Miranda]

I ordered by SI Diva from Nahbar. They will take stuff back up to year I think the sales slip says.

http://www.nashbar.com/bikes/Product...2_198647_-1___

OK, if you ride the saddle 50miles in the rain, you might have a questionable return. Common sense applies of course.

I had a big rant typed out about your lbs experience. I feel your pain. I retracted my seething bile. I think in short, if the shop can work out what you need for options, fine. If they can't, then get what you need in a manner that works for you.

[Zen]

I can't help but have the feeling something is missing in this story.
I hope you can find a shop where you can establish a good working relationship. Nothing can replace that.