Our shop was broken into!!

[Tuckervill]

She said all the point of sale information was online, so it shouldn't be in the computer? It must be about identity theft, though, because anyone who has tried to hock a computer would know that you'd get more for it with the cables. (Or they're just stupid.) If they know how to mine the computer for information, they would already have cables.

Then it might be about the high-end bikes, too.

I'm sorry this happened. I would warn your best customers to be extra careful with their bikes.

Karen

[Triskeliongirl]

Sorry to hear about this but you are lucky they didn't get the bikes. Same thing happened to one of our local shops, and they did take the bikes!

[Blueberry]

RM - How scary and frustrating. Glad the police realized they screwed up - though it really would be nice if they had checked in the first place. How'd they put the note on the door without looking inside?!

Here's hoping things turn around for you - we're rooting for you and your shop!

CA

[Running Mommy]

yeah like I said, all the customer info is with the online POS people, so no customer info to be found. And the CC info goes through a little portable CC machine, so no info there either. They thankfully left those. Tho they would have been no use to them,as no info is stored on them.
I'm sure they were going for the customer info. That had to have been the reason for the theft. But HA they didnt get it!!!
Of course now I'm going to be extra paranoid! I had no camera system, but that is going to change.
I just hate the feeling I have right now!!
ugh

[madscot13]

Sorry for the theft. That is terrible. they might try and sell the computers still. I had a friend who's lab was broken into and they just took the cables because everything else was locked down. I don't think that makes you feel any better but maybe your customers personal info may still be safe (CC#s or not).

will claiming the burglary raise future monthlies?

[Imperfectstorm]

Sorry to hear of your misfortune, Have you considered setting up a hidden wireless camera system in you shop? They're not that expensive and can be purchased on sites such as Amazon

[crazycanuck]

RM, sorry you have to put up with this sort of crapola! Fingers crossed for your business to only get better from here

[Mr. Bloom]

The feeling of violation is the worst! I'm so sorry this happened!