I totally agree with you Aint D!! I think it is very disrespectful to take advantage of someones time and expertise and then buy somewhere else. If the business with the lower price was so terrific, why don't people buy there orginally?
I read about people complaining about shops all the time on this forum. One of the reasons that people feel like they aren't being treated like a valuable customer is for this same behavior!! After countless hours of working with a customer, giving them all the information that you can etc.... how do you think these shops feel when you go somewhere else? You've certainly have wasted their time... and in todays world time is money!
I would remind people that regardless of what you are buying, service is also something that you are paying for. I personally wouldn't want to purchase something, knowing that the business doesn't have the ability to service it when I need help. I like the fact that my car mechanic, the person that works on my lawn mower, and the companies that I buy product from for the shop also know who I am and what it is that I am looking for. Perhaps they offer sales trends that I'm not aware of, or possibly a better alternative. The fact remains that you get what you pay for!! So, when we continue to shop in this current state... who will be around for you when you need service or have questions?



Reply With Quote