Welcome guest, is this your first visit? Click the "Create Account" button now to join.

To disable ads, please log-in.

Shop at TeamEstrogen.com for women's cycling apparel.

Results 1 to 7 of 7

Threaded View

  1. #3
    Join Date
    Sep 2003
    Location
    No longer suffocating in TX
    Posts
    163
    I used customink.com last year for our team's LiveStrong walk shirts. We chose the WICKid tech tee because we wanted something that would be cool if the weather was not so I can't comment on the regular t-shirts. So far it's held up very well in the wash. They also made a contribution to my LiveStrong account because they noticed the shirts were for a charity event, which I thought was very cool. I don't believe you could have a saved design and order one at a time, though. Pricing is based on the number of shirts in the order.

    I thought their customer service was excellent. There was a slight issue with the dye lots for my order and they actually called me ahead of time to tell me. They went ahead with my order and told me to call them if I was not satisfied with the shirts. The shirts were slightly different in color so I called customer service. They explained that they would normally have sent the whole order back to their supplier to get it corrected, but they had a slight delay in receiving them so they went ahead with the order in order to make the shipping deadline. My options were to send them all back for correction at their expense or they would refund 30% of the total order. We didn't have time to send them back so we took the discount. They were very pleasant to deal with throughout the entire process.
    Last edited by Steph_in_TX; 02-19-2009 at 07:34 AM. Reason: added another comment

 

 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •