Quote Originally Posted by denny View Post
I got the bike back today. The hanger had been replaced, spokes trued up and tires inflated. Went for my ride tonight and did 4 laps around the local park including a few small hills when on the 5th lap with a friend, in the same spot as usual, I couldn't drop from my big ring to the small ring. My friend kept saying "push your lever" over again. I did. Nothing happened. There was no tension in the lever. "Push harder." Still Nothing. We had to pull over where he picked up the bike, spun the pedals and shifted it back to the small ring. I did the entire last lap in my small ring.

Now supposedly, I "over or hard shifted" why my cables broke in the first few rides and applied too much pressure on the cranks causing the rear derailleur hanger to break. So which is it? Am I too rough or not rough enough. PBS told me to let them know if I still had a problem, so I'll follow up with them. I think they've been pretty decent about this.

Until the next epidsode of "The Perils of Penelope"
It still sounds to me like the cables are over-tightened. As in, they need to make sure they got the limits set right before they started the indexing.

When you tried to shift to the small ring, did the lever move? Just nothing happened? You might try spraying a ton of WD-40 down in that shifter (compress the brake and move the levers around to spray in there). Perhaps they didn't grease the cables when they installed them.

You might try taking some thick lube or some cable grease and getting at the cables down under the BB. There might be too much friction there too.