Time For A New Trainer?

[Irulan]

Excellent. I deal with soft goods, and I always suggest that one make a call first. For the time it takes to look up an 800 # you never know it just might be worth it!!

[derailed]

That's great service! Good to know!

If anyone has trouble like this with a fluid trainer in the future and cannot get support from the manufacturer, I got mine fixed at a hydraulic shop oriented toward industrial lifting equipment. They were really cool about it, and I am satisfied. If you can't find a shop in your area, look in something like the Thomas' Register for a local listing.

[aicabsolut]

CycleOps has problems with older Fluid trainers leaking. Just call them up and they will send you a replacement resistance unit. Their warranty people are super easy to deal with. I don't think you really need any paperwork.

[Norse]

I sent the leaky unit to CycleOps/Saris last Tuesday. Yesterday, I had a brand new fluid unit awaiting me when I arrived home. Put it on the frame last night (very easy) and gave it a test spin this morning and all systems go!

Someone mentioned that CycleOps fluids have this problem, which I had heard, but in 5 years of hard use, I never had a problem. Hopefully I will get that much time, if not longer, out of the new unit. I also very much appreciate their quick turn around time - I was only without my trainer for about a week.

[aicabsolut]

One generation of the Fluid trainers (maybe it was 1st generation Fluid2..?) did tend to have that problem, sometimes it quickly, sometimes after a few years. CycleOps has improved the units a fair amount over the years, and they've always done those kinds of speedy replacements, from what I've heard.