Quote Originally Posted by Drtgirl View Post
I am having the exact same issue with my orthotics. They were defective from the get-go and he tried to tweak them in the office. I am ready to toss them and buy a pair of Superfeet.
I have a pair of yellow Superfeet insoles I bought from Zappos.com. They are a new version for cycling shoes it says (they were a different color previously). And you can read more on Superfeet's web site.

They are not half bad. But, for me, my arch is SO high, they still don't touch it. Nice thing about them they are pretty thin and do fit in the shoes. Great thing about Zappos is that you have one full year to return something (if not used of course).

Anything I have ever bought there was free shipping and returns too. I have just hung onto the pair I have until I got through the process. I took them to the doc to show how they look to fit the shoe.