I've never had problems with Craigslist either and it's free. I second going there first. I have had a few people haggle with me through email, but I always list my firm price and stay with it. I've really never had a problem and I've sold several bikes. We also have a local listing (rollanet) that I've had a lot of luck with, maybe you can check with your community and see if there is one?
Catriona - I thought the 30 day buy it now was over in Dec? I know that books are 10cents, and that's all I've sold since Christmas, but everything else too?
Claudia
2009 Trek 7.6fx
2013 Jamis Satellite
2014 Terry Burlington