Are you sure you wanna hear this???

FedEx Ground, which is a very different company than FedEx Air lost my boyfriend's bike for about two weeks. Told him to just file a claim, the bike was gone. When it did turn up, his front brake was destroyed. My bike had some damage with them, and it's been about 4 weeks of fighting to get my claim settled.

Next time my boyfriend needed to ship a bike, he went with UPS. They only lost it for two days, but then were very accomodating about delivering it - they would have meet me wherever I wanted to make sure I got it as quickly as possible. This time, it was just his frame. He checked his wheels and the rest of the components with Delta, and they were just fine.

Your mileage may vary....