Pretty much.
But I try to use that power only for good and not evil.

Start out nice, that gives you somewhere to go to.

and I rarely get upset. Please ignore the hysterical laughter you hear in the background
If you come on the line screaming and yelling things can only go downhill
And now back to your regularly scheduled Child Protective Services. And this is not to make light of the situation at all. I just find often I can get more done that way. Talk to one person, what do they suggest, what can they do .... keep going, explore every lead.