Hmm? Is this from a shop tool...

[lunacycles]

http://www.bikeforums.net/showthread.php?t=322645 One comment was about trueing being more difficult for the two paired spokes. I wonder if something could have happened to the rims during tire installation? Hmm...

Every shop I know uses nothing other than a plastic tire lever to install tires, and most shops have mechanics who have developed bionic thumbs from years of installing customers' tires (including yours truly)... who generally use no tools at all.

It is true that when building wheels there is often some funkiness when tensioning and truing the spokes on either side of the rim seam, but it is part and parcel of building and working on wheels that have rims manufactured in this manner.

If you are still concerned, you might want to take it back to the shop and talk with them about it.