We buy clothes and most parts on line, but bikes at the lbs. I mean, I got a NEW FRAME after two years, because i just was not happy with what he sold me in 2006. Sure, I paid for the labor to switch over the components and I paid for a new bar and short reach shifters. But the new frame cost at least 3K.
I am not always happy with this shop, but I am up front about my needs and they work with me.
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11-05-2008, 03:52 AM #1
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11-05-2008, 03:55 AM #2
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LBS owners/employees here can confirm or deny this - but I've always understood that the profit margin on complete bikes is so small that when overhead is factored in, especially considering the salespersons' time, LBS's actually lose money on complete bikes. They need the parts and accessories business, and in some shops the service business, to survive.
Speed comes from what you put behind you. - Judi Ketteler
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