I don't do well with tools and confidence, so I let the shop switch my stuff up (or I could potentially just switch cleats for class, etc.), but I thought they could replace the plate in the shoe to fix the cleat? When my Zetas were brand spaking new the tech torqed the screw too tight and broke part of the cleat

. It still works... but I think it could be replaced.

You might go into the shop and check it out. Or, maybe try geeking it out on here, or google, for replacement plates. I'm not a tech queen... but seems like I've seen the part before. FWIW....