They have two versions... the Original one, which I got, just has what you can fit on it and that's it. As I understand it, Interactive one (which costs $9.99/year) is similar to Medic Alert in that emergency personnel call a number and provide a serial number to a dispatcher type person, and you can update your profile as often as you like with as much info as you need.
Since I didn't really need any extra info (no kids, pets, crazy contraindicated prescriptions, etc), I figured it'd be easiest for emergency folks to just see three phone numbers, in the order I'd like them to be called. My train of thought on that was: my mom is across the country, but has access to my insurance info and all of my medical records etc, and obviously I want my parents to know what's going on with me; my boyfriend, who is local, also could give insurance info and could get his butt over to hold my hand in the hospital; and my aunt and uncle, who are in-state and therefore my closest family geographically, have other numbers they could use to try to get a hold of my parents at home or work if my mom doesn't answer her cell. I decided to use my last line to indicate my year of birth, that I don't have any known allergies, and my preference to be an organ donor.
That's probably more than you cared to know about my train of thought, but it took me a really long time to decide which one to get and who to put on it.
I'm sorry you had to go through that scary experience. I think my plan is to wear my RoadID but keep my phone in my seat bag; my thought being that if I go flying, anything that is in a jersey pocket might be smashed under me and my phone is no help if it's been destroyed. I do also carry my driver's license and insurance info, and up until now had put those things in my seat bag, but I may consider keeping them in a clear wallet in a jersey pocket like you do.





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