Is this really how it is?

[Aggie_Ama]

Well Mtn we trust the shop but the mechanic he really likes was not the one who did the work. And this is the only Specialized shop with mechanics worth a darn in town. Well this one and their sister store.

He went to pick the bike up yesterday and saw the one we prefer (he seems to have the most knowledge and is a straight shooter). This is also the one that wrapped my bar tape like a rock star and put the cassette on my bike gently noting "You will have one more gear but you aren't going to be made a mountain goat if you aren't one yet." He told him:

1. He doesn't think the Fox fork should be warranteed for the noise he hears. Since we have 9 months in the year warranty see what we think next check up but he finds those forks do creak some like DH's is creaking and they still do it when they come back. He thinks from the number of Fox forks he sees this is something they don't care to correct out at Fox. He test rode the bike and checked out the fork, he just isn't convinced it is defective so we should keep an eye on it but not jump to send it off yet. Two of the three mechanics said no warranty, the one working on it originally said yes. I hate when they don't agree!
2. The chain was a POS out of the box. He is actually the one who made the call to warranty it.
3. The wheel is bent but it is not as drastic as the guy truing it made it sound. He said it is not compromised for saftey and with the bike being FS and hydraulic disc my husband probably would have never known. Most mountain wheels do eventually fail but there is no big concern with his at the moment.