Dear LBS...

[Becky]

liza, it's very true that the way it shifts on the stand is not how it will shift under weight/power. i wish they would do a good lengthy test ride on every bike they adjust.

This is absolutely true....I only wish that I had time to do a test ride on every bike I worked on. But payroll keeps getting slashed, and shops keep doing more with less....

[Triskeliongirl]

This is why I started to do my own maintenance. Why should I PAY someone to mess up my bike????????????

Its really not that hard guys, just take it a step at a time. It will take no more time than dropping it off and picking it up at your LBS.

[OakLeaf]

PS if you MUST disassemble and lube a bottom bracket that has stamped on it "Do Not Disassemble," can you please not garf the splines so badly that it will probably never come apart again?

[lph]

PS if you MUST disassemble and lube a bottom bracket that has stamped on it "Do Not Disassemble," can you please not garf the splines so badly that it will probably never come apart again?

Ooo. But, er, WHAT does "garfing the splines" mean?...

O frabjous day, caloo, calay...

[OakLeaf]

Ooo. But, er, WHAT does "garfing the splines" mean?...

O frabjous day, caloo, calay...

The outer lock ring has notches all around it. There's a special wrench with matching protrusions that fit into the notches. My LBS either used a wrench that was slightly the wrong size (? if such a thing exists, which it may or may not), or the wrench slipped because he was trying too hard to turn it while it wasn't on exactly straight, and now the notches aren't completely stripped, but definitely cut into the part that isn't supposed to be notched. Like when you garf the head of a screw by using the wrong size screwdriver?

[short cut sally]

PS LBS, when I have an appt for a repair..could you please at least take the time and properly but the bike on the stand instead of just letting it dangle off the back stay area and causing a large chip in my paint..please and thank-you..

[kie_fujo]

man, i must be lucky. my lbs is pretty darn good. of course, i never have dealt with another, but all the people are friendly, helpful, and have done a few adjustments for free. (of course they weren't major but still!)