Lost a mechanic (long post)

[Irulan]

Can you get a friend to phone so he doesn't recognize your voice, and ask to speak with the manager. Then just tell him you'd like to make an appt. to talk with him when the mechanic will not be in, as it concerns an incident you had with the mechanic that makes you uncomfortable to see him again.

Why the secrecy?

Just say, " oh, Joe isn't in? When will he be in?" and then call back later. Then call back when the manager IS in, and talk him etc.