Lost a mechanic (long post)

[Fujichants]

Oh, what a beautiful dog! Thanks for the support everybody! I will update to let you know how it goes.

[Zen]

Nothing like a dog in uniform...

[Fujichants]

So...I called the store today to see if the manager is in and if I can schedule a time to come meet with him.

And that stupid mechanic picks up.

I don't want to see him or run into him. Or talk to him.

What do I do?

[sundial]

Drat! I wonder if the store has caller i.d. and he figured it was you calling?

Call from your BF's cell or a pay phone and ask to speak with the manager. Then tell him if it's possible you'd like to meet with him at the shop after closing--when the mechanic is not there. Tell him there as an incident with the mechanic.

[Biciclista]

wait till he goes to Interbike. Find out the diff between his schedule and the manager's. I completely understand how you feel. I have been in a similar position.

[Triskeliongirl]

Can you get a friend to phone so he doesn't recognize your voice, and ask to speak with the manager. Then just tell him you'd like to make an appt. to talk with him when the mechanic will not be in, as it concerns an incident you had with the mechanic that makes you uncomfortable to see him again.

[Irulan]

Can you get a friend to phone so he doesn't recognize your voice, and ask to speak with the manager. Then just tell him you'd like to make an appt. to talk with him when the mechanic will not be in, as it concerns an incident you had with the mechanic that makes you uncomfortable to see him again.

Why the secrecy?

Just say, " oh, Joe isn't in? When will he be in?" and then call back later. Then call back when the manager IS in, and talk him etc.

[Becky]

So...I called the store today to see if the manager is in and if I can schedule a time to come meet with him.

And that stupid mechanic picks up.

I don't want to see him or run into him. Or talk to him.

What do I do?

Calmly and professionally ask to speak to the manager. When you make your appointment, make it for an off-site location nearby. A coffee house, deli, whatever. It may have to be at a slightly inconvenient time (e.g. before or after the manager's shift), but it will be worth it. EDIT: Absolutely tell him/her over the phone that you have had a disturbing incident with a member of his/her staff, and that you are not comfortable visiting the shop.

IMHO, of course.

[indigoiis]

Best wishes to you... hope it goes well.

[ginny]

Um... I'm just a science geek, but isn't what he did completely illegal? If you don't want to go to the manager, go to the police and file an official complaint. You shouldn't have to face your 'attacker' again if you don't want to. Aren't there some legal types around here? I keep hearing in your posts that you don't want to see or hear him or interact with him in any way. You don't owe it to the store or him to go to his manager first. He was out of line. Anyone with half a brain knows what he did is not acceptable (he knows it too). Just pick up the phone and call the local police/sheriff. I bet they would send someone to your home to chat with you if you like. I dunno what I would do in that situation, but I know that if I didn't want to see him again, I wouldn't!

[Fujichants]

I had my friend call and the guy picked up again. She asked for the manager and he was very rude, telling her that he was the manager on duty. When she asked for the owner, he said there is no owner, just 4 managers, and he named them. The guys he named are all sales people and I think they are incompetent and all friends with him.

Gah!

[Irulan]

OK, time to call the cops and file a report.
Call the Better Business Bureau.
Call the Chamber of Commerce, I'm sure they would know who the registered owner of the store is.

[Biciclista]

I had my friend call and the guy picked up again. She asked for the manager and he was very rude, telling her that he was the manager on duty. When she asked for the owner, he said there is no owner, just 4 managers, and he named them. The guys he named are all sales people and I think they are incompetent and all friends with him.

Gah!

this gets creepier and creepier. Is there another LBS nearby? maybe ask them who is the owner? And it wouldn't hurt to call the police, Tell them up front, it's not an emergency. They usually have people trained very well to handle cases like this one.

[Aggie_Ama]

How can no one own the place? This guy's behavior reeks. File a complaint and take your business elsewhere. Isn't worth it but it should be out there this place has creeps. Do you Yelp? BBB reviews, bike reviews, anything? And I would put in a general harrassment complaint to the police (I did this one when I was extensively harrassed via AOL IM by someone I knew) in case this yahoo tries anymore nonsense. It is on record you have had a problem with unwanted advances from him.