Glad to hear you lived to tell the tale.
I had a similar incident with a Translink driver (on the North Shore), did what you did (repeated the bus number over and over in my head) and sent an email to the company.

I heard back from the supervisor within a couple of days who apologized, said he would speak to the driver etc.

I've been a year-round bike commuter in Vancouver for 2 years and have had only one bad experience with a bus. (wish i could say the same for other vehicles)

The outcome / customer service experience left me feeling optimistic and hopeful about speaking up.