+1 on not agreeing with the sense of entitlement. No racks? Look for a place to lock, find someone to look after the bike, or leave. In my experience, there is always a place to lock within a couple of blocks to the entrance of a store. It does not have to be right next to the door.
I, too, found the argument somewhat humorous. However, I did not see the need to pick an argument with a store manager. They may have been given written policies and, if they have, I'm sure they do not come with explanations for argumentative customers.





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