Fed-Ex recently delivered a pair of hubs to me in a damaged box, but the driver was very upset that the box had even been loaded onto his truck as damaged boxes are never even supposed to be seen by the customer; they are just to be handled by Fed-Ex and the shipper.
The Fed-Ex driver asked me if I'd mind opening the box while he waited and determining if the hubs were damaged. He was obviously very embarrassed about the whole thing.
It'll all work out, but that doesn't help the frustration in the meantime.
Last edited by SadieKate; 07-08-2008 at 02:38 PM.
Frends know gud humors when dey is hear it. ~ Da Crockydiles of ZZE.