Anyone else have a TREK 1000 from 2004?

[ACG]

I have a 2005 Trek, no gearing problems yet, however I'm thinking of upgrading gears, etc. wondering if I should just buy another bike. What is more expensive. I like most people have bills to pay and kids to feed so I don't want to go into the poor house on this.

[Technotart]

well, they will fix it - and if they won't Corey will. I'd make em do it right, AND I'd ask for the old wiring! They'll give it to ya - or they should!

[KSH]

well, they will fix it - and if they won't Corey will. I'd make em do it right, AND I'd ask for the old wiring! They'll give it to ya - or they should!

Well, they took it off last night... and I am pretty sure they tossed it by now. Which sucks.

I might take you up on Corey fixing the wiring.. it really is a sloppy job. I have always gotten great service from the RBM... so it really shocked me that it was done so poorly.

[Technotart]

They don't toss anything - they throw it in a spare parts bin. If they ditched it, then they owe you a new one even if they have to take it out of a package to give it to you. I really would let them know - perhaps they had someone helping out in the back who usually doesn't and that person wasn't well supervised.

You know, when you are paying for service, you have the right to expect it to be done right.

Corey agress with me - says the mechanics have been bombed with work and they have had some odd helpers the last few days because they have been so busy. They will be happy to make it right for ya!

[Technotart]

Corey should be around tomorrow am and tomorrow evening if you'd rather bring it by here.