
Originally Posted by
tc1
Please tell me the power co has been out there since your photo? That service looks like crap! It appears from the pic the service is touching your aluminum gutter? And part of the garage? If I was sent on that field call (and I have been on hundreds) I would call for the service crew, and tell the customer that the crew will probably cut them for safety. 120V does kill people. It would be the crew's decision, of course. Which would also explain why there is no update-no juice means no computer.
You should have your meter base and associated parts inspected by an electrician. If you are cut for safety if any of your gear is bad, you will need an electrician anyway. And you will have to figure out where the new attachment point for the services will be, with a brick house your choices are limited.