The only response I got from ebay was that I have to wait 10 days to file a report. They won't remove the feedback, so I'm just stuck with it.

I really think she was just completely clueless. One of my longtime friends is like that and it makes me crazy! I can totally see my friend doing the same thing - it's like she lives on another planet and doesn't have to abide by the same rules as the rest of us. I don't think it makes it right that she didn't sell it, but I actually don't think she was trying to be fraudulent.

She closed down the second listing and doesn't have anything else for sale, so at least that much is good.