Janice, glad to hear that you have resolved a lot of your issues. It really is truly amazing how Jill can just look at you and see those kinds of things about your body. I would definitely be frustrated if I didn't feel comfortable on the tops. Jill does a great job with making sure the bike is right for you and it fits you well. If you have an issue, I definitely think it's worth a visit to her. I'm an engineer to so I know what you mean about the numbers but, man, does she know what she's talking about. I have had minimal issues with the bike I bought from them. I guess having long fingers and arms helps too.