I had a fitting done at the same place and I, too, was never observed riding my own bike. Whatever he did with my cleat position and seat setback made a huge difference, but he struck out with the stem length and I ended up putting back the shorter one myself. Before I went I was never comfortable on my hoods and did most of my riding on the drops. He did manage to fix that up for me with different bars and brifter placement.




Maybe this is why: he had to install the Poco handlebars and the shop was busy when I picked up the bike, so the actual on-bike fitting just didn't happen. Or maybe he never does on-bike fittings, I don't know.
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