Polar - SK has another techie question

[SadieKate]

Yup, I've got the latest software --
Update file for Polar Precision Performance SW
Version:4.03.050, Date: December 20, 2007

And we have to assume I have all the right drivers because it works fine without the hub and Polar's site says:
Polar IR interface USB limited drivers for Windows XP
Install these drivers ONLY if you get a blue screen/if your computer crashes when unplugging Polar IR USB interface from the USB port on Windows XP.

[SadieKate]

I actually found an article in Polar's website. The site from Finland times out and the graphics on the US site don't load.
http://www.polarusa.com/service_repa...con2.asp?ID=13

The pages on the USB drivers from both sites time out and the link to customer service doesn't work. Can you tell how fabulous I think Polar is?

However, the device manager shows that the interface is fine when not attached to the hub.

[skibum]

I've got mine running through a hub. The only problem that I see, and this happens whether it's plugged into a hub or not, is that sometimes I'm trying to upload and it doesn't work. If I close the Polar SW, unplug the device, plug it back in, and then try again, it works. I don't have the latest SW so I may just need to do an update to get that one fixed.