Polar - SK has another techie question

[NoNo]

I had some issues getting my computer to recognize my Polar device (CS400) the first few times. Of course, I refused to pay the rediculous price for the "official" Polar IrDA adapter and got some no-name one off eBay. Once I figured out which driver to install (I had a choice of 4) I put the settings on my Polar Trainer software to USB thinking "I'm using a USB adapter, that must be what I should set it to." But no, that didn't work, so I set it to IrDA and finally it worked. It was also very fussy about exactly where I placed my Polar computer in relation to the sensor. But as I learn the little intricacies, it seems to be going a lot smoother now.

[SadieKate]

I should probably clarify. I have absolutely no problems connecting the Polar if I use a USB port on the laptop. It is only when I use a USB hub that the connection doesn't work. The IrDA actually works very well for me.

[SadieKate]

Yup, I've got the latest software --
Update file for Polar Precision Performance SW
Version:4.03.050, Date: December 20, 2007

And we have to assume I have all the right drivers because it works fine without the hub and Polar's site says:
Polar IR interface USB limited drivers for Windows XP
Install these drivers ONLY if you get a blue screen/if your computer crashes when unplugging Polar IR USB interface from the USB port on Windows XP.

[SadieKate]

I actually found an article in Polar's website. The site from Finland times out and the graphics on the US site don't load.
http://www.polarusa.com/service_repa...con2.asp?ID=13

The pages on the USB drivers from both sites time out and the link to customer service doesn't work. Can you tell how fabulous I think Polar is?

However, the device manager shows that the interface is fine when not attached to the hub.

[skibum]

I've got mine running through a hub. The only problem that I see, and this happens whether it's plugged into a hub or not, is that sometimes I'm trying to upload and it doesn't work. If I close the Polar SW, unplug the device, plug it back in, and then try again, it works. I don't have the latest SW so I may just need to do an update to get that one fixed.