oldie to a newie- spreading the dropouts

[Zen]

I also asked one of the sales guy if he could show me a bike with bar end shifters and he had no idea, am I calling them the wrong thing?

No, you're not.
What shop was that?

[madscot13]

i'm not sure if it is appropriate to blast a bike shop without really knowing them (although a friend who has been there before says they are incompetent), but I will say the Bike Pro Shop is a good place (and my said friend says the same thing). I've been there a few times, and I don't see people coming back in for bad labor and the guys know their bikes.

I'm sure you can figure out the other bike shop from that.