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Thread: Dear So and So

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  1. #1
    Join Date
    Oct 2006
    Location
    Reporting from Moonshine Mountain
    Posts
    1,327
    RR - I don't know about B&N outlets. I have never tried. To be perfectly honest (warning: shameless plug ahead!) I check with my DD who works at www.strandbooks.com before I buy a book anywhere else any more. Unless I happen to be IN a B&N, then I cave to whatever looks interesting!

    As for cycling gear - TE is the absolute best, hands down. They don't have everything (bike parts, etc.), but for what they do have, the shipping is reasonable and FAST. I am talking about from the left coast to the right in a couple days. Amazing. (and no, I don't work for them - but I'll take discount coupons in exchange, Sue...)
    "When I'm on my bike I forget about things like age. I just have fun." Kathy Sessler

    2006 Independent Fabrication Custom Ti Crown Jewel (Road, though she has been known to go just about anywhere)/Specialized Jett

  2. #2
    Join Date
    Oct 2006
    Location
    Arlington, VA
    Posts
    1,071
    Agree with you, Jane.

    Awhile back, someone posted about Performance charging a few cents more to credit cards---the amounts didn't match the order and/or invoices. When I returned something to them last summer, they did not credit my credit card. Instead, they wanted me to call them so they could suggest an alternate item. I won't order from them again.

    I'm willing to pay more for honest, customer-oriented service. TE definitely falls into this category.

 

 

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