I opted to order a custom bike from Luna Cycles as well. I first communicated with several Luna owners.
Margo has you take a LOT of body measurements and send them to her. She also took the angles and frame geometry of my current bike. She takes a lot of info on all the issues both good and bad that you are currently having. She liked that I sent her photos of me riding my current bike as well- pictures of body posture and positions can say a lot about bike fit. I trusted her because she has been building custom bikes for women for over 15 years now.
I don't have my Luna bike yet....it should be arriving within the next 4 weeks or so- it's still being painted right now. So unfortunately I can't give you any input yet on how it turned out.



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