LBS Politics (LONG... sorry!)

[Aggie_Ama]

The LBS I purchased my bike at went out of business. After that I realized my bike was improperly fit and causing me pain. I took it into the shop near my work and paid $40 to have the fit redone. I then bought $50 insoles. The shop was very nice and concerned that I have a proper fitting bike. Plus if you think about it a paid fit is pretty much 100% profit. They now get my business before any other shop and I only bought my shoes online because I really wanted a color they couldn't get.

The shop should be happy to help you no matter where you bought it. The great service the shop I use provided fitting my bike won me over as a frequent customer.

[velogirl]

I'd beg to differ that a paid fit is 100% profits. The employee who fit you is paid either a salary or an hourly wage. If the fit takes 2 hours and the employee makes $20/hour, then there is zero profit on a $40 bike fit.

There is also opportunity cost for the other things that employee might be doing (like selling a bike) that he can't do because he's fitting you (for no profit).

I took it into the shop near my work and paid $40 to have the fit redone. I then bought $50 insoles. The shop was very nice and concerned that I have a proper fitting bike. Plus if you think about it a paid fit is pretty much 100% profit.