sounds like you already have eager customers wating in line.

Tis the problem with big box stores. Yes I've seen incorrectly assembled bike. Cheap cheap stammped out components. Like I don't know where they get the people to assemble the bikes. It's scary.

I used to get "Why does your mug cost $10-$20.00 when I can go to Von's (AP, Safeway, Albertson...) and get it for $2.00? you're over priced and out of your mind.". This at craft shows with emphesis on HAND MADE. I had my polite comeback "Its hand made and decorated by me. And each is diffrent". I gave up on pottery years ago. Still have have my "toys" and my supplies 1/2 ton of procelain. Another reason was, "can I get a discount?" sometimes I REALLY wanted to say something like, " Would you take a 50% paycut?"

Sorry for derailing but the best thing is to inform the customer on what they are getting from you versus big box stores.

smilingcat