WoolWeenies Club

[3weight]

Hey Knotted~
I had an Ibex Guide sweater that I bought last fall (2006). I got it out this winter and I noticed that it had pilled (sp?) really bad even though I had only worn it less than 12 times and never washed it. I emailed Ibex and they offered to replace it for me with another style of sweater (they no longer make a W Guide). I returned it for a Full Zip Shak, no questions asked! I didn't even have to pay for shipping!
That's great customer service!
Teresa

[mimitabby]

And Knot, if they don't take it back, there's always someone a little smaller than you around (hint, hint) that might be interested in the sweater (please describe better please?)

you have 15 pieces of IBEX! You are THE QUEEN!!

[KnottedYet]

Not only did it shrink like mad, but it pilled horribly. and the zipper looks funny because it DIDN'T shrink when the fabric did.

Mimi, I really don't think you'd want it.

I'll call them this time instead of emailing.

[mimitabby]

ah, pilling, the death knell of fabric. You're right!

[BleeckerSt_Girl]

And Knot, if they don't take it back, there's always someone a little smaller than you around (hint, hint) that might be interested in the sweater (please describe better please?)

you have 15 pieces of IBEX! You are THE QUEEN!!

I dare not count mine, but it way over that.

[KnottedYet]

I dare not count mine, but it way over that.

Oh, yeah, Lisa has me beat by a mile!

[Dianyla]

I dare not count mine, but it way over that.

Oh, yeah, Lisa has me beat by a mile!

Ummmmm....

I sense a POLL coming on! Except... some of us would have to keep changing our answers!

[GLC1968]

I just got my shipment of Ibex and found another reason to love them. I've discovered (at least for the stuff I've ordered so far) that I am a perfect medium in their clothing! Both tops and bottoms, everything fit perfectly!! That almost NEVER happens to me!

I've also done a bit of an unintentional side by side comparison of Ibex and Icebreaker. The two items I wear on the weekends most often are an Ibex l/s crew shirt (not sure of the style name) and an Icebreaker zip neck light weight sweater. The shirt gets about twice the wear of the sweater (this is the south, you know!) and yet it looks brand spankin' new. The Icebreaker sweater is all pilled down the inside of the arms and the side of the body.

Now that I have so many more Ibex items, I won't have to wear the hell out of any one piece and they should all last much longer. See...that's a good reason to purchase more, now isn't it?

[mimitabby]

Ummmmm....

I sense a POLL coming on! Except... some of us would have to keep changing our answers!

you mean like SHOW ME your IBEX???

[KnottedYet]

Ibex Returns?

Called Ibex and told them my tale of woe about my incredible shrinking/pilling switchback. They said to send it in, and depending on the damage when they look at it they'll decide if I can return/exchange it or not.

If they won't take it back, I guess I'll have to put it up for grabs here on Woolweenies. Hopefully they will take it back, cuz both the emails I had with them and the woman I talked to today said they had a problem with the fabric on the switchbacks.

sigh.

GLC - I share your joy over Ibex's sizing. I'm a perfect Large in their tops and bottoms. And the sleeves and legs are long enough! Bliss!