at least i wasn't the only one!!! i tried and tried and kept losing my cart...
awful generous of ms GT to help us addicts out!!
at least i wasn't the only one!!! i tried and tried and kept losing my cart...
awful generous of ms GT to help us addicts out!!
Discipline is remembering what you want.
HI Georgena,
I have tried to order online from your site before, but the bugginess defeated me. Did manage this time though. I'm looking to my sweater and bike cube.
BTW, we do talk about actual cycling, not just what we buy for it, so come back and chat.
Nevermind. It's probably best that I didn't know about the sale, as I just got some items from TE and I'm set w/winter gear.
Last edited by Velobambina; 11-16-2007 at 06:22 AM.
A few people posted about our return policy on the sale. Anything, anytime, any reason. We'll refund the price you paid for the item. Shipping is on you, unless we sent something in error -- then we'll take care of that, too.
Thanks again!
Georgena - YOU ROCK! I knew there was a reason I love Terry (besides just my bikes)!![]()
Seriously, since I was the one who pointed out that you should have been better prepared, let me say that you have 100% redeemed yourself and your business! I spent years in retail management and because of it, I tend to get overly demanding when it comes to serivce. You guys have met my expectations in the past, so I should have given you the benefit of the doubt this time (I will admit that I was patient enough to get my multiple orders through!).
Thanks for your gracious offer and for answering my question about the return policy for this sale.
It is greatly appreciated!![]()
My new non-farm blog: Finding Freedom
Yeh, TE and Terry are the best aren't they? You get emails from REAL people, yes Susan and Georgena are real people, and I would say that I buy >90% of my cycling products (including bikes- I have a 2005 titanium Isis, 2003 steel s/s coupled Isis, and 2 retired 2001 steel classics) from them. Anybody ever get an email from Giuseppie Nashbar? I hope Susan isn't feeling like she lost a lot of business over this one. Yeh, we used Susan's wonderful size charts to figure out what to order, but in all honesty, I ordered either mostly stuff Susan doesn't stock, like terry specific tires and parts, and the few clothing items were pieces that I already decided were too expensive to ever buy on TE (and are perfect layering pieces for the jacket that I did buy on TE earlier this year).
So please, Georgena, really join our community and participate in our discussions of WOMEN'S CYCLING. Susan has created something really special here.
Last edited by Triskeliongirl; 11-16-2007 at 08:43 AM.
Oh, I'd also like to say that I love TE, too.Seriously, I'm spoiled by this place. I order stuff and it's here before I even hit 'submit'. TE's service is definitely part of the reason I hold other internet retailers to such a high standard!
My new non-farm blog: Finding Freedom
I don't think my purchases from Terry will change what I buy from TE. TE is my first choice (my first love) and that will never change. With a 50% off sale, it just gave me a reason to stock up on some things I would normally have not bought. I still get caught by the 'featured' products when I log onto here. That page is dangerous...
For 3 days, I get to part of a thousand other journeys.
This is from the email I received from Terry on Tuesday, so I doubt it was meant to be a private sale (emphasis added):
"Spread the word to all your bike sisters - we've never done anything like this before and it's doubtful we'll get away with it again."
Life is like riding a bicycle. To stay balanced, one must keep moving. - Albert Einstein
In all of living, have much fun and laughter. Life is to be enjoyed, not just endured. -Gordon B. Hinckley
Lisa
My mountain dulcimer network...FOTMD.com...and my mountain dulcimer blog
My personal blog:My blog
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