LBS...wah....

[elk]

Knot... I saw him kind of flailiing to get my old bar off the rack where it was bungeed down for transport...he was rough and impatient and I thought...I do not want those hands on my bike....He's on his way out and so need not be invested in my happiness..

that's the long answer.
the short answer is no, i will not have him fix it.

I asked him to give me longer cables for the new handlbar and he basically just switched the sides...probably cut what was already there. there are at least 3 other shops I trust to do a job right....I just have to wait a little longer to get it back.

I'm not sure I'm ready to replace cable myself yet...too many vitals at stake there. ANd I haven't found a really clear explanation of how to do it so that I go, "oh that's clear, I can do that..."

oh yeah...River City, where I bought m' bike has a free espresso bar on the weekends and free coffee always....but they are also one of the busiest shops...not that that busy is bad...

[smilingcat]

I simply refuse to go to a place where they are total snobs. I went a shop owned and operated by a former european racer. Has his photo in a paceline with C****** team. Bad mouth everything not Campy, Colnago ... Can you guess his nationality? He was a total jerk so I didn't buy from him or have my bike serviced. His loss not mine.

I take my bike to a shop where the people are upfront and nice. I'm not one of those looking for a townie or beach cruiser and pretty much know my stuff so I REALLY HATE IT when they give me lip service. I have no qualms about walking out in mid-sentence. I've done it to many a car salesman.

The places where I do go are places where they talk straight to me, treat me like a customer they want... And when they work on my bike, they always ask before they change any setup. DON'T YOU DARE TOUCH THE SEAT, SEAT TUBE.

So for the guy to swap around the setup without asking is not only rude but he didn't stay within bounds of what is requested. Shame on him.

I think its important too that if its your first visit to a "new" shop, you need to have a good understanding with the people at the shop of what you expect.

it's bit of peeve for me too,
smilingcat