So Disappointed in TREK

[Biking Chick]

No problems ordering my 15 inch Trek 7300fx. I ordered it at the beginning of April and it was delivered to my LBS in two weeks. To my chagrin, I ended up not purchasing it. The day I was going to pick up the bike, I caught up with an old friend who told me he had the exact same bike that he was trying to sell. He gave me the bike for free and I promised to help paint his living room.

This has to be the deal of the year ... wait till I tell dh - he'll be green with envy! I've had to have my resident ace mechanic *tweek* my 7500FX (also 15 inch frame) and I love it as my 'commuter' bike as well as taking on the rail trails. #3 son is looking at the 7300FX but doubt he'll find as great of a deal as Shimpie!!

[Technotart]

TREK replaced their ordering software is what I heard - and it put orders MONTHS out in some cases. Some stores (the stores who sell a LOT of trek I would presume) seemed to still be able to get things, but even they were having issues for a couple of weeks. Have your LBS call another shop and work a deal to see if one that has one in stock could be traded out with your LBS. Sometimes shops will do that if the manufacturer can't get it worked out.

You caould always call TREK and plead your case too - maybe you can find the person who can get it handled.