Am I asking too much?

[Eden]

I'll admit it can be hard to adjust a derailleur when the bike is on a workstand, but yeah - they should never charge you if they need to fix their own work....

[teigyr]

You shouldn't pay. I've been in the same situation where I love the shop but I seem to be having problem after problem even though it seems like they do a good job.

I know that it can be hard to diagnose a problem when the bike is on a workstand but they should be testing it by riding (at least the ones I go to do that) before they release it to you.

Frustrating to have it happen before a ride though.

[KnottedYet]

I get a kick out of watching my LBS guys taking bikes out for test rides after they fix 'em on the stand.

Especially the *tiny* bikes!

[Eden]

I get a kick out of watching my LBS guys taking bikes out for test rides after they fix 'em on the stand.

Especially the *tiny* bikes!

Yeah you should see my 6'something LBS owner test ride my 44.........
break out the clown music

[makbike]

I have no love for this shop. I simply took my bike there because they are fairly new and I knew the turn around time would be good. I had heard good things about their mechanic so I had no worries at that time. However, I learned shortly after dropping my bike off that they had a new mechanic, my exBF Once this situation is corrected, if I can get it corrected, I'll be looking for another shop to do the overhaul which is needed this winter. I can't say I have a lot of faith or trust in the current shop's work. I'm only taking it back because I don't feel like I should have to pay another shop to correct their mistakes.

[KnottedYet]

Ummm, is your exBF-their-new-mechanic maybe not treating your bike with the respect it deserves?

[makbike]

Knotted - I think that is a very good question and one I have asked myself here of late. I would hate to think he would mess with my bike but I'm learning that even if you think you really know someone you really don't. It is hard to say what the problem is or who is to blame. Again, once the current issues are corrected to my satisifaction I'll be looking for a new shop and new mechanic.

Yeah, I've decided to sell my purple Giro (small frame), just thought I would let you know. I'll know more next week as to what I'm going to ask - it's a very sweet bike.

[Zen]

It's a bad sign that he would even say 'I won't charge you'.

Have you been going to this shop for a long time?
Are the mechanics long time employees or otherwise experienced?
Do you feel any particular allegiance to this shop?

You certainly aren't asking too much.

Edit-never mind, you answered before I finished typing