I would never even think to pay for them to re-adjust their adjustments!
I would never even think to pay for them to re-adjust their adjustments!
I'll admit it can be hard to adjust a derailleur when the bike is on a workstand, but yeah - they should never charge you if they need to fix their own work....
"Sharing the road means getting along, not getting ahead" - 1994 Washington State Driver's Guide
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You shouldn't pay. I've been in the same situation where I love the shop but I seem to be having problem after problem even though it seems like they do a good job.
I know that it can be hard to diagnose a problem when the bike is on a workstand but they should be testing it by riding (at least the ones I go to do that) before they release it to you.
Frustrating to have it happen before a ride though.
I get a kick out of watching my LBS guys taking bikes out for test rides after they fix 'em on the stand.
Especially the *tiny* bikes!
"If Americans want to live the American Dream, they should go to Denmark." - Richard Wilkinson
"Sharing the road means getting along, not getting ahead" - 1994 Washington State Driver's Guide
visit my flickr stream http://flic.kr/ps/MMu5N
I have no love for this shop. I simply took my bike there because they are fairly new and I knew the turn around time would be good. I had heard good things about their mechanic so I had no worries at that time. However, I learned shortly after dropping my bike off that they had a new mechanic, my exBFOnce this situation is corrected, if I can get it corrected, I'll be looking for another shop to do the overhaul which is needed this winter. I can't say I have a lot of faith or trust in the current shop's work. I'm only taking it back because I don't feel like I should have to pay another shop to correct their mistakes.
Marcie
Ummm, is your exBF-their-new-mechanic maybe not treating your bike with the respect it deserves?
"If Americans want to live the American Dream, they should go to Denmark." - Richard Wilkinson
It's a bad sign that he would even say 'I won't charge you'.
Have you been going to this shop for a long time?
Are the mechanics long time employees or otherwise experienced?
Do you feel any particular allegiance to this shop?
You certainly aren't asking too much.
Edit-never mind, you answered before I finished typing![]()
2008 Trek FX 7.2/Terry Cite X
2009 Jamis Aurora/Brooks B-68
2010 Trek FX 7.6 WSD/stock bontrager