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  1. #1
    Join Date
    Aug 2006
    Location
    Chicago
    Posts
    293
    I would never even think to pay for them to re-adjust their adjustments!

  2. #2
    Join Date
    Dec 2005
    Location
    WA State
    Posts
    4,364
    I'll admit it can be hard to adjust a derailleur when the bike is on a workstand, but yeah - they should never charge you if they need to fix their own work....
    "Sharing the road means getting along, not getting ahead" - 1994 Washington State Driver's Guide

    visit my flickr stream http://flic.kr/ps/MMu5N

  3. #3
    Join Date
    Jan 2007
    Location
    Seattle, WA
    Posts
    1,764
    You shouldn't pay. I've been in the same situation where I love the shop but I seem to be having problem after problem even though it seems like they do a good job.

    I know that it can be hard to diagnose a problem when the bike is on a workstand but they should be testing it by riding (at least the ones I go to do that) before they release it to you.

    Frustrating to have it happen before a ride though.

  4. #4
    Join Date
    Apr 2006
    Location
    I'm the only one allowed to whine
    Posts
    10,557
    I get a kick out of watching my LBS guys taking bikes out for test rides after they fix 'em on the stand.

    Especially the *tiny* bikes!
    "If Americans want to live the American Dream, they should go to Denmark." - Richard Wilkinson

  5. #5
    Join Date
    Dec 2005
    Location
    WA State
    Posts
    4,364
    Quote Originally Posted by KnottedYet View Post
    I get a kick out of watching my LBS guys taking bikes out for test rides after they fix 'em on the stand.

    Especially the *tiny* bikes!
    Yeah you should see my 6'something LBS owner test ride my 44.........
    break out the clown music
    "Sharing the road means getting along, not getting ahead" - 1994 Washington State Driver's Guide

    visit my flickr stream http://flic.kr/ps/MMu5N

  6. #6
    Join Date
    Oct 2005
    Location
    Shelbyville, KY
    Posts
    1,472
    I have no love for this shop. I simply took my bike there because they are fairly new and I knew the turn around time would be good. I had heard good things about their mechanic so I had no worries at that time. However, I learned shortly after dropping my bike off that they had a new mechanic, my exBF Once this situation is corrected, if I can get it corrected, I'll be looking for another shop to do the overhaul which is needed this winter. I can't say I have a lot of faith or trust in the current shop's work. I'm only taking it back because I don't feel like I should have to pay another shop to correct their mistakes.
    Marcie

  7. #7
    Join Date
    Apr 2006
    Location
    I'm the only one allowed to whine
    Posts
    10,557
    Ummm, is your exBF-their-new-mechanic maybe not treating your bike with the respect it deserves?
    "If Americans want to live the American Dream, they should go to Denmark." - Richard Wilkinson

  8. #8
    Join Date
    Apr 2007
    Location
    Limbo
    Posts
    8,769
    It's a bad sign that he would even say 'I won't charge you'.

    Have you been going to this shop for a long time?
    Are the mechanics long time employees or otherwise experienced?
    Do you feel any particular allegiance to this shop?

    You certainly aren't asking too much.

    Edit-never mind, you answered before I finished typing
    2008 Trek FX 7.2/Terry Cite X
    2009 Jamis Aurora/Brooks B-68
    2010 Trek FX 7.6 WSD/stock bontrager

 

 

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