Quote Originally Posted by DarcyInOregon View Post
Trek, I disagree. My LBS said that it is a huge liability issue, and that is why he and other shops won't touch a bike from Walmart
There's no doubt about that. I think the point is though, don't just summarily show them the door and leave them with a bad opinion about bike shops or they will continue to avoid them. Trek's LBS didn't fix the bike but did take the time to explain why and the advantages of the LBS.