Trek does this workshop: http://www.fitforwomentour.com/
with participating bike shops. Ask your lbs if they ever do workshops to teach folks how to do quick repairs. At the Trek event, I got a little magazine that has a step-by-step instruction on changing a rear flat, which they also showed us in the workshop. When the time comes to use it, I've read it over about 100 times so hopefully I'll remember.